AI Intake Agent For Law Firms
Turn Missed Calls Into Booked Clients - Automatically
Our AI intake agent answers 24/7, qualifies leads, and books consultations
for a fraction of the cost of a 9–5 employee!
Take it for a test run!
Either click the button to call directly (like you would a normal law firm) or fill out the form and Natalie, our demo AI intake agent, will call you within minutes (make sure to enter your real phone number to receive the call).
How It Works
- A prospect calls your phone number or fills out a form.
- AI either answers the call or calls them back within 2 minutes.
- It then qualifies them with case-specific questions and gets their information.
- The data is sent to your team or CRM in real time.
- Optional: AI books a consultation on your calendar during the call, if the prospect is qualified.
Why Use This Over a Real Human?
As you probably know, there are a number of issues that come with having real humans answering your phone calls and responding to leads.
The biggest of which is that often, they simply don’t.
They miss emails.
They go out to lunch.
Maybe they are just feeling a bit lazy that day.
And they don’t work 24/7.
The result is that you pay staff while at the same time losing money on the missed leads they didn’t contact.
On top of that, they make errors, are only available at certain times, and can only handle so much at once, even if they are doing their job perfectly.
Your Staff Can’t Be Everywhere. Our AI Can.
The idea behind the AI intake agent is to replace the need for real humans to be available to pick up the phone or call leads back, minimizing errors, being able to respond to leads within minutes, 24/7, and having no limit to how many it can respond to at once.
100X Higher Chance of Striking While the Iron Is Hot...
Your AI intake agent will call any form submissions back immediately, significantly increasing the chances that the prospect will turn into a paying client.
According to InsideSales.com (now XANT):
“Years of XANT lead response research confirm the odds of contacting a lead if they are called within 5 minutes are 100 times higher versus one called in 30 minutes. The odds of qualifying a lead if called in 5 minutes are 21 times higher versus 30 minutes.”’
Your agent won’t even take 5 minutes. It calls back within 60-120 seconds.
No More Unqualified Consultations...
Stop wasting your time or your lawyers’ time on unqualified consultations.
Your AI intake agent is able to qualify the leads and only book in consultations with prospects who meet your criteria.
This means your lawyers will no longer be wasting time on unqualified prospects (a common problem with law firms), and can focus on doing their jobs.
24/7 Availability...
Your AI intake agent will be available 24/7 to answer inquiries immediately.
Weekends, rainy days, holidays.
The AI intake agent doesn’t take days off, doesn’t ask for overtime pay, doesn’t go on holiday, or have unexpected personal issues.
Answer An Unlimited Number of Inquiries All At Once...
Your AI Intake Agent can handle as many inquiries as you can throw at it.
No need to hire more people to handle the increased lead flow, saving your firm money, overhead and headache.
Better Conversion Qualification For Paid Ads...
Once your AI intake agent qualifies the leads, it can send the qualified data back to Meta or Google to train your account to go after only the most qualified leads.
Long term, this will result in an extremely optimized ads account, getting you exceptional results and significantly improved ROI compared to just optimizing for all inquiry conversions (many of whom are probably unqualified).
Integrates With Your CRM & Follow Up System...
It will pass all the data it collects from the call into whichever CRM system you use. This data can also be used for automated follow ups including email, SMS or even further call backs (which the AI can also handle!).
Live Handoff For Urgent Matters...
If the prospect needs urgent help, the AI intake agent can escalate to a human to take over the call and handle the situation.
And Practically Anything Else You Can Think Of...
We can essentially make your AI intake agent do whatever you need it to do.
We custom build each agent to your specific use case, and can integrate practically anything into it.
All you need to do is tell us what you want it to do, and we’ll get it done.
How Much Does It Cost?
We offer your law firm an AI intake agent on a simple monthly subscription.
Your monthly fee will depend on call volume, integrations, and how many roles the agent handles.
Every subscription includes everything you need to keep your agent fully operational at all times and running on the most advanced AI technology available, including:
- Custom setup
- Integrations with your CRM, calendar etc
- Ongoing improvements & upgrades
- AI model updates as newer, better models are released
- Maintenance, monitoring & fixes
- Support as your needs evolve
We offer a fully managed service – we handle everything behind the scenes so you don’t have to.
No managing software, hiring developers or dealing with tech headaches.
We build it. We run it. You just get the results.
It does the job of a 9-5 employee – without sick days, missed calls, or payroll.
And because it works 24/7, it doesn’t just replace staff…
It performs better, faster, and at a fraction of the cost.
Frequently Asked Questions
What happens if someone wants to speak to a human?
The AI agent has the ability to do a “live hand off” which can hand the call over the a human if required.
What if the AI says something it shouldn't?
The agent will only say statements or answer questions it is set up to answer. If someone asks something unrelated, the agent won’t answer the question, and will guide the discussion back to the purpose of qualifying their legal matter and collecting their information (you can test this out with our demo agent above).
Can this be used after-hours while my team answers calls during work hours?
Absolutely. We can set it up so that the phone number directs to the AI agent only after hours.
Can we use our current phone number?
Yes, it will work with your current phone number.
Is this compatible with call tracking such as Call Rail?
Yes it is. Phone tracking software will track and record the call as normal.
Will clients get frustrated with a “robot”?
Were you frustrated by our demo agent? If not, then clients are unlikely to be frustrated by yours. On top of that, AI agents are only getting better and becoming more common, and people are already using tools like ChatGPT on a regular basis. They are used to speaking with AI. This is not the answer tools of old that say “press 1 for X, press 2 for Y”.
Can I customise the script or responses?
Absolutely. Part of the set up process is giving the AI the script to follow to properly qualify the leads and collect all the information you need. The entire script is customizable to suit your requirements.
Can I change the voice?
Yes. There are dozens of preset voices which can be used, and you can also clone your voice (or someone else’s) to use if you wish.
What if it goes down or malfunctions, will I miss leads?
Our AI intake agent is designed with built-in error handling and redundancy, so even if there’s a rare technical issue, you’ll receive an immediate alert and a record of the missed interaction. Every call and lead is logged, allowing you to follow up directly if needed. This ensures you never lose track of potential clients, even in the event of a system hiccup.
Does it handle multi-language/multicultural clients?
Yes, our AI intake agent can handle multilingual and multicultural clients. It’s designed to recognise and respond to a range of languages and accents, making it accessible to diverse client bases. If your firm serves specific language communities, we can customize the intake process to include additional languages as needed, including Spanish which is common in the US.
What about emergency cases?
The AI can be set up to recognize emergency cases and send a notification for immediate follow up to you or your team. Alternatively, it can also do a live hand-off.
Are there hidden fees (setup, maintenance, updates)?
No. We charge a monthly fee, based on call volume, to run, maintain, optimize and upgrade your agent on an ongoing basis, as well as cover all usage costs. The only thing not included is any phone usage charges from your own provider (e.g. Twilio, Telnyx, etc.). There are no surprise costs or add-ons – just one simple, all-inclusive monthly fee based on your call volume.
Book a Call Now!
If your law firm could benefit from having an intake agent who:
- Answers inquiries 24/7
- Never takes a day off
- Saves you time and money
- Converts missed calls into paying clients
Either click the button to speak to our own AI intake agent or fill out the form below: